Privacy policy
Last updated: July 17, 2026
At Localhotlove, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.
This policy applies to customers located in the United States.
If you have questions about this Privacy Policy, please contact us at:
Email: support@localhotlove.com
1. Who We Are
This website is operated by:
Company Name: Freshyes LLC
Brand Name: Localhotlove
Business Address:
221 TURNER LOOP RD
HUMBOLDT, TN 38343
United States
Localhotlove is an online retailer offering products for home and lifestyle needs. We are not a data broker or advertising platform, and collecting personal information is not the primary purpose of our website.
2. Information We Collect
We collect information necessary to operate our website and process your orders.
Information You Provide Directly
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
- Order details and purchase history
- Customer service communications
Information Collected Automatically
- Device type
- Browser type
- Operating system
- IP address
- Approximate geographic location
- Website pages viewed
- Time spent on our website
- Referring website or search source
This information helps us improve website performance and troubleshoot technical issues.
Payment Information
For security reasons, we do not store complete payment card information on our servers.
Payments are processed through secure third-party payment providers using encrypted technology. Payment providers process your financial information according to their own privacy policies and security standards.
3. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and shipping updates
- Responding to inquiries
- Improving website functionality and user experience
- Detecting fraud and unauthorized activities
- Complying with legal obligations
- Sending promotional emails if you choose to subscribe
You may unsubscribe from marketing emails at any time.
4. What We Do Not Do With Your Information
We want to be clear about how your information is handled.
We do not:
- Sell your personal information
- Rent customer information to third parties
- Share your personal information with advertisers for payment
- Use your information in advertisements without your permission
- Collect unnecessary personal information
Your information is used only to operate our business and provide our services.
5. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website.
Cookies may be used to:
- Keep your shopping cart active
- Remember your preferences
- Improve website performance
- Analyze website traffic and usage patterns
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Sharing of Information
We do not sell or trade your personal information.
We may share information only with service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Customer communication services
- Website analytics providers
These providers may access information only as necessary to perform their services.
We may also disclose information if required by law or to protect our legal rights and business operations.
7. Email Communications
If you subscribe to our email list, you may receive:
- Product updates
- Promotions
- Company news
You can unsubscribe at any time by using the unsubscribe link included in marketing emails.
You may still receive transactional emails related to your orders, including:
- Order confirmations
- Shipping notifications
- Customer service responses
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill your orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our policies
If you would like us to delete your information, please contact:
Certain information may be retained where required by law.
9. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, and disclosure.
Security measures include:
- Secure encrypted website connections (HTTPS)
- Restricted access to customer information
- Industry-standard security practices
While no system can guarantee complete security, we work to protect your information using commercially reasonable safeguards.
10. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To exercise these rights, contact:
We will respond within a reasonable timeframe as required by applicable laws.
11. Additional Rights for California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information has been collected
- The right to request deletion of personal information
- The right to receive equal service regardless of privacy requests
Localhotlove does not sell personal information.
To submit a privacy request, please contact:
We may need to verify your identity before processing your request.
12. Children's Privacy
Our website and products are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Your continued use of our website after updates become effective constitutes acceptance of the revised policy.
14. Contact Us
Company Name: Freshyes LLC
Brand Name: Localhotlove
Business Address:
221 TURNER LOOP RD
HUMBOLDT, TN 38343
United States
Customer Support Email:
support@localhotlove.com
Customer Service Hours:
Monday through Friday
Response time: 1 to 2 business days.