Terms of service
Last Updated: July 2026
Welcome to Localhotlove.
These Terms of Service explain the rules and conditions for accessing and using our website, purchasing our products, and interacting with our services.
By visiting our website or placing an order, you agree to these Terms.
These Terms apply to customers in the United States and are intended to provide clear information about your rights and responsibilities when using our website.
If you do not agree with these Terms, please do not use our website or place an order.
1. Use of Our Website
You agree to use the Localhotlove website only for lawful purposes.
You may not use our website in a way that:
- Interferes with website operation
- Attempts unauthorized access to our systems
- Violates applicable laws or regulations
- Infringes the rights of other users or third parties
We reserve the right to restrict access or refuse service if website usage violates these Terms or applicable laws.
2. Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, and other information.
Because products may be updated by manufacturers or displayed differently depending on screen settings, minor variations in appearance, color, or packaging may occur.
These differences do not affect the product's intended function or specifications.
If you receive an item that significantly differs from the product description, please contact our customer support team:
Such issues will be handled according to our Return Policy.
3. Orders and Pricing
By placing an order, you confirm that:
- The information provided is accurate and complete
- You are authorized to use the payment method provided
- You are at least 18 years old or have permission from a parent or legal guardian
All prices are displayed in US dollars.
We reserve the right to update product prices, availability, and product information at any time.
Once your order has been confirmed, changes to future pricing will not affect your completed purchase.
We may cancel orders in situations including:
- Incorrect pricing information
- Payment processing issues
- Suspected fraudulent activity
- Product availability issues
If an order is canceled, customers will receive appropriate notification.
4. Shipping and Delivery
Shipping information, estimated delivery times, and applicable costs are provided before completing your purchase.
Delivery estimates may vary due to:
- Carrier delays
- Weather conditions
- Holidays
- Events outside our reasonable control
Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside our direct control.
For additional information, please review our Shipping Policy.
5. Returns and Refunds
Our return and refund process is explained in our Refund Policy.
Important details include:
- Return requests must be submitted within 30 days after delivery
- Customers should contact us before returning any product
- Approved refunds are processed after the returned item has been reviewed
- Refund processing times may vary depending on financial institutions
For complete return requirements, please review our Refund Policy.
6. Warranty
Products purchased from Localhotlove may include limited warranty coverage depending on the product.
Warranty coverage applies to eligible product issues under normal household use.
Warranty coverage generally does not include:
- Damage caused by misuse
- Accidental damage
- Unauthorized modifications
- Normal wear and consumable components
For warranty assistance, contact:
7. User Accounts
Creating an account may be available on our website.
If you create an account, you are responsible for:
- Keeping your account information secure
- Maintaining the confidentiality of your login details
- Activities performed through your account
If you believe your account has been accessed without authorization, please contact us promptly.
8. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Graphics
- Product information
is owned by or licensed to Localhotlove and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use website content for commercial purposes without written permission.
Personal, non-commercial use of website content for reference purposes is allowed.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Localhotlove and Freshyes LLC are not responsible for indirect, incidental, or consequential damages resulting from:
- Website use
- Product use
- Delays caused by circumstances outside our control
Products should be used according to provided instructions and intended purposes.
Our maximum liability related to any product or service is limited to the amount paid for that specific product or service.
Some states may not allow certain limitations, so these limitations may vary depending on your location.
10. Dispute Resolution and Governing Law
We encourage customers to contact us first to resolve any concerns.
If you experience an issue:
Step 1
Contact our support team:
Email:
support@localhotlove.com
We will review your concern and respond within 1 to 2 business days.
Step 2
If a resolution cannot be reached informally, disputes will be handled according to applicable laws of the United States and the State of Tennessee.
Customers may also have rights available under applicable consumer protection laws.
11. Indemnification
You agree to be responsible for claims, damages, or expenses resulting from:
- Misuse of our website
- Violation of these Terms
- Violation of applicable laws
This does not limit your rights regarding products purchased from Localhotlove or protections provided under applicable consumer laws.
12. Changes to These Terms
We may update these Terms from time to time to reflect:
- Changes to our business practices
- Product updates
- Legal requirements
Updated Terms will be posted on this page with a revised effective date.
Your continued use of our website after updates means you accept the revised Terms.
Orders placed before updates remain subject to the Terms active at the time of purchase.
13. Contact Information
If you have questions about these Terms, please contact us:
Company Name: Freshyes LLC
Brand Name: Localhotlove
Business Address:
221 TURNER LOOP RD
HUMBOLDT, TN 38343
United States
Customer Support Email:
support@localhotlove.com
Response Time:
Within 1 to 2 business days, Monday through Friday.